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Terms & Conditions

Terms & Conditions of Societe Generale Structured Investments Website (“the Terms”)

The use of Societe Generale’s (“SG”) Structured Investment website is subject to the following Terms, which should be read carefully. The information, services and products on this website are intended for use only by financial advisers (herein “Financial Advisers”) and are not aimed at or intended for use by persons who are residents of any other jurisdiction, other than the United Kingdom.

The information on, and any opinions contained in, this website does not constitute, a public offer under any applicable local laws or regulation or an offer to sell, solicit for or an offer to buy any securities or financial instruments or advice or recommendation relating to such securities or other financial instruments, or representations relating to any investment strategy and or the suitability of any securities.

From time to time you should check this website page to review these Terms to ensure that you are happy with any changes, as SG reserves the right to vary the Terms at any time. Any and all changes will be posted on the SG IFA’s home page. By your acceptance of the Terms and continued use of the SG IFA website, you agree to be legally bound by any and all such changes to these Terms. Please do not continue to use the SG IFA website if you do not agree to these Terms. For an explanation of the terms defined in this website please see the Glossary, which may be accessed through the ‘Getting Started’ menu.

Should you have any questions relating to these products or Terms please contact SG at ifa@sgcib.comor using the telephone number 0207 762 5217.

Any investment in the products listed on the SG IFA website will be governed by the terms and conditions applicable to the product.


This website is made available in the United Kingdom (“UK”) by the London Branch of SG. Societe Generale is a French credit institution (bank) authorised by the Autoritéde ContrôlePrudentielet de Résolution(the French Prudential Control and Resolution Authority) and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request.

The London Branch of SG is registered in the UK under branch registration number 124866, at SG House, 41 Tower Hill, London EC3N 4SG.

This website is maintained by Bull Bearings on behalf of SG.


The Plans described within this website are not suitable for everyone. Financial Advisers should not advise their clients to invest in these Plans unless they understand their nature and the extent of their exposure to risk.

This disclaimer cannot disclose all the risks and other significant aspects of the Plans. You should study the risk factors attaching to these products that are disclosed below and throughout this website. 

Key risks for Deposit Plans

  • On a Deposit Plan’s Maturity Date, SG Hambros Bank Limited (the "Deposit Taker") will return your deposit and any return due to the Plan Administrator who will return such amount to you. As with any deposit, if the Deposit Taker fails to pay or becomes insolvent you may be eligible to claim under the UK Financial Services Compensation Scheme (“FSCS”) up to the scheme limits. For further information visit
  • Prior to a Deposit Plan’s Start Date, an investor’s cash will be held by Gilliat Financial Solutions (the "Plan Administrator") in a separate client money account including money belonging to other clients of the Plan Administrator, by Barclays Bank PLC (“Barclays”). The Plan Administrator is not responsible for acts or omissions of Barclays. If Barclays became insolvent during this period, investors may be eligible to claim under the FSCS. For further information visit
  • In order to provide the performance of a Deposit Plan, the Deposit Taker will enter into a linked transaction with SG. In the event an ‘Extraordinary Event’ were to occur whereby for example, SG becomes insolvent, and the Deposit Taker was unable to match the terms of the linked transaction with another provider, the Deposit Taker may not be able to maintain the returns or income stipulated for a Deposit Plan. In such circumstances the income or return investors receive from a Deposit Plan may be less than the headline rate. The investor’s Counterparty Risk with SG relates only to the terms of the income or return which can be offered by a Deposit Plan. The solvency of SG has no effect on the actual deposit.
  • The income received and level of return generated by a Deposit Plan is dependent on the performance of an Underlying Asset, which may be volatile.
  • In the event that the Plan Administrator is declared insolvent, or ceased to have any relevant license or authority (including any authorisation from the FCA) to provide services in connection with the Plan, SG would make all commercial efforts to replace the Plan Administrator. However, where no replacement Plan Administrator can be found, SG would in such circumstances consider becoming the Plan Administrator. In such circumstance where SG agrees to acts as the Plan Administrator, the payment of any amounts due under the terms of the Plan, or the return of your client’s initial deposit could be delayed whilst SG puts in place the necessary administration infrastructure.  In the unlikely event where it is not possible to replace the Plan Administrator, the Deposit Plan may be terminated early and there is a risk that the amount investors may receive back in respect of their deposit minus any applicable Early Termination Cost may be lower than their Initial Deposit and investors may not receive any Gross Return or Income from the Plan.
  • If the income or return provided by a Deposit Plan is lower than the rate of inflation, the real value of the investment will have fallen, as the investor’s money will buy less than it would have done when they invested it. Inflation is the rise in the general level of prices of goods and services. In the UK, the two main measures of inflation are the Consumer Price Index (“CPI”) and the UK Retail Price Index (‘RPI’).
  • It is important to note that tax rates and the basis of taxation can change and the impact of tax will vary on your individual circumstances. This website does not constitute tax advice and neither SG nor SG Hambros Bank Limited nor Gilliat Financial Solutions have provided any tax advice. Potential positive returns from an investment into a Deposit Plan should be treated as income for tax purposes.

 Key risks for Investment Plans

    • Capital is at risk and investors could lose some or all of their capital.
    • Investors should only invest in these Plans if they do not need access to their money for the full Investment Term of six years. Early withdrawal may result in loss of capital.
    • The Plans are designed to provide the potential for a fixed level of return which is dependent on the performance of the Underlying Assets. In order to achieve this level of return, capital will be put at risk. Your client could lose some or all of their investment.
    • The Plans are subject to maximum growth potential and do not invest directly in the shares of the Underlying Assets and therefore do not receive dividends from those companies; as such the returns could be lower than if your client invested directly in the shares of the Index.
    • If SG Issuer and Societe Generale were to default or become insolvent, the Plans will terminate immediately. The amount that your client receives back for their investment will depend on i) the market value of their Investment at that time and on ii) the value of the Collateral Assets at the time of expiry and your client may receive back less than your initial investment.
    • If any one of the UK Four was to default or become insolvent during the Investment Term, 25% of your client’s capital will be at risk for each of the UK Four institutions that has defaulted or become insolvent. The amount that they receive back will depend on the Recovery Rate defined for each affected UK Four institution.
    • In the case of one or more of the UK Four defaulting or becoming insolvent, re-payment of your client’s initial investment and any return generated by the Plan may be delayed if no Recovery Rate is available at Maturity of the Plan.
    • As with all similar structured investments, in the event of Counterparty or Issuer insolvency your client will not have recourse to the Financial Services Compensation Scheme. It is the investor who faces these risks rather than the Plan Manager, Walker Crips Structured Investments.


This Risk Warning is available to view at all times via a link at the top of each page. It will not appear each time you will access this website in future. However, you should refer to it periodically to remain familiar with the relevant risks associated with these Plans. 


The purpose of the suitability test is to ensure that the products and services offered meet the client’s investment objectives. In addition it ensures that the client shall be able financially to bear the risks of the investment (including any relevant loss of capital) and that the client has the necessary experience and knowledge to understand these risks. 
When providing personal recommendations in relation to these Plans each Financial Adviser is required to and must have undertaken a suitability test and must only recommend products and services that are in accordance with the results of the suitability test.

Please note that SG does not provide investment advice.


The Deposit Taker

SG Hambros Bank Limited (“SG Hambros”) was founded in 1839 and employs over 520 people in the UK. It is a subsidiary of SG Group, a leading Financial Services provider in 85 countries around the world. However, it is a completely separate UK entity, with an independent balance sheet. It is managed in the UK and authorised and regulated by the Financial Conduct Authority (‘FCA’). SG Group has no recourse on assets held on deposit with SG Hambros.

SG Hambros holds a UK banking license and is permitted by the FCA to take deposits from retail investors in the UK. As the Deposit Taker, your money is placed in an SG Hambros account for the duration of the investment. This means that repayment of your initial deposit is dependent on the ability of SG Hambros to fulfill its financial obligations.

The Plan Administrator

Gilliat Financial Solutions (“Gilliat”) is the Plan Administrator. As Plan Administrator, their role is to collect the deposit, and transfer it into the Trustee account with the Deposit Taker. A deposit in a Deposit Plan would be a contractual agreement with Gilliat Limited to deposit money in the Trustee account.

Arbuthnot Latham & Co. Ltd is the Trustee, and as such their role is to hold the money on trust on your behalf with the Deposit Taker.

Gilliat is a trading name of Arbuthnot Latham & Co., Limited who are authorised and regulated by the Financial Conduct Authority, number 143336. Gilliat is an independent specialist in the design and distribution of structured products and Deposit Plans. As part of the Arbuthnot Banking Group, Gilliat has the strength, support and stability of an established Financial Services company. The Arbuthnot name has been synonymous with banking in the City of London since 1833 when John Alves Arbuthnot founded Arbuthnot Latham & Co. Ltd.

The Product Provider

The Product Provider is SG through the Corporate & Investment Banking arm (“SG CIB”), one of the key pillars of the SG Group. SG CIB employs over 12,000 people in 33 countries* and is present on all major financial markets. Drawing from extensive internal resources, and the unparalleled expertise which have made it a global leader in equity derivatives since 1989, SG’s role is to design the Deposit Plans and promote them to investors in the UK.


The Walker Crips Plans promoted on this website are backed by securities issued by Societe Generale to provide the performance of the Plans.

The Plan Manager
The Plan Manager is Walker Crips Structured Investments is a specialist division of Walker Crips Stockbrokers Ltd which is a member of the London Stock Exchange and is authorised and regulated by the Financial Conduct Authority (FCA registration no. 226344). Walker Crips Stockbrokers Ltd is a wholly owned subsidiary of the Walker Crips Group plc.

As Plan Manager, the role of Walker Crips Structured Investments includes the manufacture and design of all Plan brochures, the administration of client applications, and the transaction of Societe Generale Securities for the Plan. An investment in the Plan is an agreement with Walker Crips to invest your client’s money in Societe Generale Securities, and to hold them on behalf of your client in their Walker Crips account.


Any third party advertising, information and referral buttons containing hyperlinks are not recommendations or endorsements by SG or its respective directors, affiliates or employees.  SG accepts no responsibility for the hypertext links to other websites, for the contents of any linked websites or for any loss or damage that may arise from your use of them.  You are referred to the relevant third party for all relevant information, including complete information on that entity's investment adviser or dealer licensing status (if applicable).

SG makes no representation or warranty regarding the accuracy of any third party information and is not responsible for third party content in any way.


This website is intended only for Financial Advisers whose clients are resident in the United Kingdom. Financial Advisers should ensure that their clients are aware that holdings in these Plans may be covered by the provisions of the Financial Services Compensation Scheme, provided the client is an eligible claimant. 

In particular, the investments can be neither offered nor transferred in the United States of America. By clicking “I Agree” to the Terms of this website and accessing the information on the website, you shall be deemed to have represented to us that you are not a U.S. person and that you are not located in the United States of America, its territories and possessions, and any State of the United States of America and that you are authorised to receive the information to and on this website.  


Nothing in this website constitutes legal, tax or financial advice. None of SG, SG Hambros Bank Limited, Gilliat Financial Solutions nor Walker Crips Structured Investments have given any such advice. Access to this website or the retrieval of any information set out on the website by a user does not mean that the user becomes a client of SG or that SG owes any duty, fiduciary or otherwise, to any such user.


SG does not guarantee the reliability or accuracy of information displayed on this website and SG makes no representation or warranty regarding the accuracy or completeness of any such information.  

The value of these Plans may be exposed to fluctuations in rates of exchange, and these may have an adverse effect on the value or price of the Plan. Information in the website on past performance cannot be relied upon as a guide to future performance. The value of these Plans can go down as well. as up and investors may get back less than their initial investment.

No investment decision should be taken without reading the the documentation relating to the particular Plan concerned, in particular, the Product Brochure and the Product terms and conditions. A copy of such documentation may be obtained from SG at Exchange House, Primrose St, London EC2A 2HT upon request.


SG or its associates may from time to time have a position, or material interest in the products described in this website or the investments underlying them. Further information on SG's potential conflicts in this regard are available on request.


While SG endeavours to ensure that the SG IFA website is usually available 24 hours a day, access to the SG IFA website is permitted on a temporary basis and SG shall not be liable if, for any reason, the SG IFA website (or any part of it) is unavailable at any time or for any period of time.  Access to the SG IFA website (or any part of it) may be suspended temporarily or withdrawn permanently and without notice, including (but not limited to) in the case of system failure, maintenance or repair or for reasons beyond SG 's control.

You are responsible for:

(a)  making all arrangements necessary for you to have access to the SG IFA website; and

(b)  ensuring that all persons who access the SG IFA website through your internet connection are aware of these Terms, and that they comply with them.


The SG IFA website is a financial promotion communicated by the London Branch of SG.

The SG IFA website has not been prepared with a view to any specific investment objective or financial situation or with the needs of any particular investors in mind.

Figures included in the SG IFA website take no account of personal tax liability. The tax treatment of a Plan depends on the individual circumstances of the investor and may be subject to change in future.

Any returns referred to in the SG IFA website are illustrative only and do not constitute projections of expected returns unless expressly specified as such.

SG cannot guarantee that the SG IFA website will not be subject to technical difficulties, hackers or viruses. SG will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the SG IFA website or to your downloading of any material posted on it, or on any website linked to it.

Any views, statements or representations provided for on the SG IFA website do not necessarily reflect the opinion of SG. Any views or opinions of SG that are reflected in the SG IFA website may change without notice.

SG maintains the right to modify the content of the SG IFA website or to amend the service provided by the SG IFA website at any moment and without warning.


The information contained in, and any opinions expressed on, the SG IFA website or in any communication containing a link to the SG IFA website are for personal use and informational purposes only.  You undertake to access and use the information contained on the SG IFA website for your own personal and non-commercial use only.

You must not misuse the SG IFA website (including, without limitation, by hacking).

You are prohibited from posting or transmitting to or from the SG IFA website any material:

(a)      that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b)      for which you have not obtained all necessary licences and/or approvals;

(c)      which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d)      which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

SG may report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. 

If you breach any of these Terms, your right to use the SG IFA website will cease immediately.


You may not use any part of the SG IFA website on any other website, or link any other website to the SG IFA website, without our prior written permission.


SG gives no warranty and makes no representation regarding the accuracy or completeness of any content.

Save as set out expressly herein, SG expressly excludes all  liability for any direct, indirect or consequential loss or damage (including, without limitation, any economic loss (including, without limitation, loss of profit, income or revenue, business, contracts, or anticipated savings) or  any loss of goodwill or reputation) incurred by any user in connection with the SG IFA website, including but not limited to any liability, damage or loss arising from :

(i)  any transaction carried out on the basis of the information on the SG IFA website;

(ii) any delay, error or omission in the content of the SG IFA website or the use, the interruption or non-availability of the SG IFA website;

(iii) any loss arising from an interruption to the service;

(iv) any loss of data;

(vii) wasted management and office time;

(vi) changes made to the content of the SG IFA website by unauthorised third parties. Save as expressly set out herein, all conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are hereby excluded to the fullest extent permitted by law.

SG shall not be held liable for the results of any factor beyond its reasonable control or for any loss or damage to your technical environment, including, but not limited to, hardware, software, or any other equipment used to access SG IFA website or use the services and/or the information herein.

SG does not guarantee, nor shall it be held liable, under any circumstance, for the suitability, fitness for any particular purpose, sequence, accuracy, absence of errors, veracity, topicality, loyal and commercial nature, quality, soundness, non-infringement or availability of the information contained on the SG IFA website.

SG does not guarantee or promise that the SG IFA website (including, but not limited to, the functions contained in it) will be updated, that access to it will be uninterrupted or error-free, that defects will be corrected and that all or any part of the content or materials or the accuracy, availability or completeness of the content of the SG IFA website are appropriate or available for use in any jurisdiction.

SG may discontinue production or updating of the SG IFA website or any part of it without notice.

While SG strives to protect your personal information and privacy, SG cannot guarantee the security of any information you disclose online. You acknowledge that you are aware of the security and privacy limitations of doing so.

Where any SG Plan is based on an index, the index provider will have no liability to you in respect of its activities in respect of that index.

Nothing in these Terms excludes, limits or restricts SG's:

(a)  duties and liabilities to you under the regulatory system;

(b)  liability for death or personal injury caused by the negligence of SG or its employees or agents; or

(c)  liability for fraud or fraudulent misrepresentation.


Any and all copyright, trade mark rights and other registered and unregistered intellectual property rights protected in any part of the world which subsist in the contents of the SG IFA website, including but not limited to texts, data compilations, logos, images, graphics, button icons, digital downloads, audio clips and software used on the website are vested in SG, its affiliates or licensors.

The name, logo and trade marks of SG and its affiliates are reproduced by permission of SG.

The SG IFA website contains numerous registered and unregistered trade marks belonging to SG and its affiliates and licensors.  If you are in doubt as to whether a mark is a trade mark of SG or its affiliates, please contact us for clarification at [SG House, 41 Tower Hill, London EC3N 4SG].

Subject to the following paragraph, any copying, reproduction, transmission, publication, distribution, disclosure, dissemination, creation of derivative work or commercial exploitation, in whole or in part, of the content of the SG IFA website, including (but not limited to) any materials published on the SG IFA website in any medium or by any means whatsoever (including, but not limited to, caching and framing), as well as any sale, resale, retransmission or any other act tending to make such contents available to any third party in any manner whatsoever is strictly prohibited.

You are permitted to print and download extracts from the SG IFA website for your own personal use on the following basis:

(a)      no documents or related graphics on the SG IFA website are modified in any way;

(b)      no graphics on the SG IFA website are used separately from accompanying text;

(c)      SG 's copyright and trade mark notices and this permission notice appear in all copies; and

(d)      SG 's status (and that of any identified contributors) as the authors of material on the SG IFA website must always be acknowledged.

If you print off, copy or download any part of SG IFA website in breach of these Terms you must, at our option, return or destroy any copies of the materials you have made.


We process information about you in accordance with our cookies and privacy policy. By agreeing to these Terms, you agree to the Privacy and Cookies policy and you warrant that all data provided by you is accurate.


SG may transfer or assign any or all of its rights and delegate or sub-contract any or all of its responsibilities under these Terms to any third party at any time without your consent. You may not assign or transfer your rights or responsibilities under these Terms without our prior written consent.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms and accordingly nothing in these Terms shall be directly or indirectly enforceable by any third party, nor are they intended to confer a benefit on any third party.

In the event any of the provisions of these Terms shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions shall remain valid and enforceable.


These Terms shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any and all disputes which may arise out of, under, or in connection with these Terms or use of this SG IFA website.

I confirm that I am an Independent Financial Adviser and have read and agree to the Terms and Conditions of this website and the Privacy & Cookies policy.

By clicking “I Agree” to the Terms of this website and accessing the information on the website, you shall be deemed to have represented to us that you are not a U.S. person and that you are not located in the United States of America, its territories and possessions, and any State of the United States of America and that you are authorised to receive the information to and on this website.